Privacy Policy

Effective Date: 20/07/2026

Introduction

At Belivanis Information Systems, accessible at https://belivanis.com.au, we are committed to protecting the privacy and security of our visitors and clients. This Privacy Policy describes how we collect, use, and protect your information when you visit our site. By accessing or using our website, you agree to this policy.

Information Collection

Personal Information

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us. This may include names, email addresses, phone numbers, and job titles.

Automatically Collected Information

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information.

Server access logs. Our web server records an entry for each request — the page requested, date and time, response status, referring page and browser user agent. Your IP address is truncated before the entry is written (the final octet of an IPv4 address, or the final 96 bits of an IPv6 address, are discarded), so full IP addresses are not retained in these logs. They are used solely to operate and secure the site, and are automatically deleted after 14 days.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies (like web beacons, pixels, and session replay tools) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out below:

Contact Forms and Email

When you submit a form on this site (including the contact form and the website cost estimator), we receive the details you provide: your name, email address, and message. We use these details to respond to your enquiry, and we send an automatic confirmation email to the address you provide so you have a record of what you sent.

Our transactional email is delivered through Amazon Web Services (Amazon Simple Email Service), which processes messages on infrastructure located in the United States. Form submissions are otherwise handled on Australian-hosted infrastructure. We also process IP addresses briefly for rate limiting, to protect the forms from automated abuse.

Enquiry emails are retained in our business mailbox for as long as needed to handle your enquiry and meet our record-keeping obligations. If you would like an enquiry deleted, contact us using the details below.

Website Chat Assistant

Our website offers a chat assistant. Conversations you have with it, and any contact details you choose to share in them, are processed by our workflow automation provider (n8n) to generate responses, and may be stored so we can follow up on your enquiry and improve the assistant. If you ask to speak with a person, your conversation history and contact details are emailed to us. Please avoid sharing sensitive personal information in the chat.

Use of Information

The information we collect is used to:

Data Sharing

We do not sell, trade, or otherwise transfer your information to outside parties. We do use a small number of service providers to operate this website: analytics providers (Google, Microsoft), bot protection (hCaptcha), email delivery (Amazon Web Services), and workflow automation for the chat assistant (n8n). These providers process limited data on our behalf, some of it outside Australia (including in the United States), and are bound by their own privacy commitments linked above.

Data Security

We implement reasonable security measures to protect your personal data. However, please note that no method of internet transmission is entirely secure, and we cannot guarantee the absolute security of your information.

Your Rights and Choices

Depending on your location, you may have the right to access, update, or delete personal data we hold about you.

You control analytics cookies on this site directly: a consent banner appears on your first visit, and the Cookie preferences link in the footer of every page lets you change your choices at any time, per service. If you decline analytics, Google Analytics runs without cookies or identifiers (anonymous measurement only) and Microsoft Clarity does not load at all. Essential functions such as form security (hCaptcha) and abuse protection operate regardless, as the site cannot function safely without them. You can also adjust your browser settings to block cookies entirely, though this may affect certain functionality.

Free Tools and Reports Disclaimer

This website offers free self-service tools, including a website security and compliance checker, a website speed auditor, and a website cost estimator, together with any on-screen results, emailed summaries, or downloadable reports they produce (the "Tools and Reports").

The Tools and Reports are provided for general information only. They are generated automatically from publicly visible signals or third-party data at a single point in time and are indicative estimates, not professional, legal, financial, or security advice. They are not a comprehensive security audit, penetration test, compliance certification, or performance guarantee. A passing or favourable result does not mean a website is secure, compliant, error-free, or fit for any purpose, and results may be incomplete, out of date, or in some cases inaccurate.

To the maximum extent permitted by law, Belivanis Information Systems makes no representation or warranty, express or implied, as to the accuracy, completeness, currency, or fitness for purpose of the Tools and Reports, and accepts no liability for any loss, damage, cost, or expense of any kind arising directly or indirectly from your access to, use of, or reliance on them. You are solely responsible for any decisions you make and for obtaining your own professional advice and a thorough independent assessment before acting. Where liability cannot lawfully be excluded (including certain guarantees under the Australian Consumer Law), our liability is limited to the maximum extent the law allows.

You agree not to use the Tools against any website or system you do not own or are not authorised to test, and you indemnify Belivanis Information Systems against any claim arising from your misuse of the Tools.

Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Belivanis Information Systems, its affiliates, agents, directors, employees, suppliers, or licensors be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or relating to the use of, or inability to use, this service.

Under no circumstances will Belivanis Information Systems be responsible for any damage, loss, or injury resulting from hacking, tampering, or other unauthorized access or use of the service or your account or the information contained therein.

Indemnification

By using this website, you agree to indemnify and hold Belivanis Information Systems, its affiliates, officers, and employees harmless from any claims, damages, losses, or liabilities arising from your use of the site, your violation of this Privacy Policy, or your violation of any rights of another individual or entity.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at zachari@belivanis.com.au.